Medals for The Conqueror challenges get sent once your have marked the challenge as complete AND you have confirmed your address.
*** Due to the COVID-19 situation, medal delivery times can vary from location to location. We appreciate your patience and we are doing everything we can to get you your medal MORE INFORMATION HERE ***
You must mark the challenge as complete, or your team captain must mark the challenge as complete if you are in a team.
When your distance is equal to the total distance of the challenge, you will be prompted to mark the challenge as complete.
You will then be asked to enter your delivery address.
Once your challenge has been marked as complete and you have confirmed your address, we will send you your medal.
Medals are sent from the USA.
For US destinations they are sent via USPS
For international destinations they are sent by FedEx.
You will receive an email with your tracking number once your medal has been dispatched.
Usually medals ship the same day, or next day M-F (EST GMT - 5).
Delivery time estimates
2-5 days - USA
7-28 days rest of world (sometimes longer during busy seasons or more remote locations)
Read about COVID-19 medal delivery delays here
For inquiries about your delivery it is best to contact the carrier directly from the tracking page as they will know more about the delivery than we will, but do contact us if the above timeframes are surpassed.