Our virtual postcards are a feature our users love. The postcards arrive in your email inbox when you hit certain distances on a challenge to acknowledge how far you've come - and to encourage you to keep going!
How to view postcards for your challenge:
Open The Conqueror Challenges App.
Open the challenge you want to view your postcards for.
On the challenge page, expand the bottom drawer by tapping the up arrow or swiping it up.
Tap on Rewards.
You'll then be able to select any of the postcards that you have unlocked.
Step-by-step guide:
Why aren't I receiving my postcards?:
Postcards are not available for some virtual challenges. This can be seen on their previews on our all challenges page here.
Make sure you've added a distance to your challenge. For most challenges, you need to reach a certain distance to get your first postcard. The distance may vary.
Check if the email linked to your account is correct, here is how.
Check the spam folder of your email to ensure our emails aren't marked as spam.
If you deleted distances from your challenge, the postcards will not be resent.
Need more help? Start a live chat on our support page of the App or Email our customer support team.