Congratulations on finishing a Conqueror challenge!
We'll ask you for your address to send you a medal. You'll need to give us your address every time you complete a Conqueror challenge.
When your final distance pushes you across the finish line, a pop-up will appear on your challenge page.
How to redeem a medal:
Open The Conqueror Challenges App.
In the menu bar at the bottom of the screen, tap the my profile icon.
Locate the challenge you completed.
Under the challenge's banner, tap get your medal.
Confirm your county.
Confirm your delivery address (please use the autocomplete if possible).
Step-by-step guide:
Your address will be run through a verification process at our distribution center. If there is an issue with your address, we will put the delivery on hold and our customer support team will email you.
How to confirm the address of a Lord of the Rings Virtual Challenge medal:
In the menu bar at the bottom of the screen, tap the my profile icon.
Locate The Lord of the Rings Virtual Challenges.
Tap the view all challenges button on its banner.
Locate the Lord of the Rings Virtual Challenge you completed.
Under the challenge's banner, tap get your medal.
Confirm your county.
Confirm your delivery address (please use the autocomplete if possible)..
Step-by-step guide:
Need more help? Start a live chat on our support page of the App or Email our customer support team.