The My Join Codes feature allows you to store join codes that you have purchased or been given in the app. This allows you to keep join codes safely in your app for future use without needing to join the challenge.
Before you begin:
Join codes that are stored in your "Saved Codes" screen are still not locked to your account, so you can gift these join codes to a friend. (There is a handy copy button under each unused join code)
Join codes that are stored in the My Join Code screen will not be counted as redeemed, so they will still be subject to the expiry date if purchased after Oct 10th, 2023.
How to add join codes to the My Join Codes feature:
Adding Manually - Type the join code into the space provided and click add.
Adding from email - If you have purchased challenges after the release
date, your Important Registration Information email
will include a link to automatically save the join codes
to your app. You need to open your email on the same device that
you are logged into the app.
Purchase challenges in the app - these join codes will automatically save on your "Saved Codes" page.
Step-by-step guide (Adding Manually):
Other info:
A join code that you have gifted can still be kept on your screen; however, when it is redeemed, it will disappear from your My Join Codes page.
After clicking on Join Challenge, you will still need to complete the join process by setting your timeframe and choosing your cause.
If you have saved join codes in the "Saved Codes" page, they will also show if you go to the Join a Challenge screen and click the Enter Join Code field.
This feature is not available on the website version.
The expiration date of your join code will display when you tap on the join code.
Need more help? Start a live chat on our support page of the App or Email our customer support team.